The BBB now has 137 complaints closed in last 3 years / 46 closed in last 12 months.
It is absolutely amazing that such a sleezy business has an A+ rating. I have written to the Chicago BBB to point out that they are so bad that Panama City Beach, Florida had to amend their ordnances so that AUM could no longer rip off residents of Stone Harbor Apartments. The BBB simply ignored this and does not list it as a 'government action'.
Feb. 8, 2013
330 North Wabash Avenue, Suite 3120
Chicago, IL 60611
A Calif. Class Action Filing Against AUM
American Utility Management (AUM) does business all across the country.
Here is the case of Nekole Rucker v. American Utility Management it is a class action suit in the Central District of California (ie: Los Angeles) which complains that AUM violated various State and Federal laws including the Fair Debt Collection Act by posting notices on Ms Rucker's front door, visible to all passing by, falsely stating that failure to pay the alleged debt to AUM would result in the apartment complex to refusal to accept her rent and then to evict her, and also the turning over of the account to a collection agency with subsequent damage to her credit.
These tactics by AUM were allegedly done with malace and to embarass Rucker into paying the alleged debt. The request for class action would open AUM to many such claims, all to be heard together.
The 10 page complaint can be found at the end of this blog via direct click on link and another 11 pages have been updated on 2/23/13: http://aumsucks.blogspot.com/2013/02/posted-by-picasa.html