Keep in mind that there is a message board all about AUM. You can read what others say and you can add your own comments to the site. Go to: http://aumsucks.freeforums.net/
Consumers - Know your enemy:
Our AUM Team
"AUM’s Senior Management Team includes a mix of long-standing multifamily industry experts along with top-level talent from other businesses to ensure we provide the most innovative, holistic solutions for our clients. From our Account Managers and Invoice Processors to our Senior Executives, we are committed to being the premier utility management and energy services partner to the multifamily industry."
|Michael Miller||Bob Malpasuto||Dave Carpenter||Dan Witte|
|Chief Executive Officer||Chief Financial Officer||Chief Strategic Officer||Executive Vice President|
President and Chief Operating Officer
|Pat Ahern||Linda Alperin||Pat Bosi||Mark Coffman|
|Executive Vice President, Finance||Executive Vice President, Marketing||Executive Vice President, People and Performance||Executive Vice President, Operations|
|Kevin Hughes||Dimitris Kapsis||Jeffrey Peterson||Donna Wilbur|
|Executive Vice President, Sales||Chief Energy Officer||Executive Vice President, General Counsel||Vice President, Invoice Processing Operations|
Here are a few of the newer YELP reviews about the scumbags at AUM.
There are now 72 YELP reviews, all one star, so be sure and go over there and add your own review to the site.
Plymouth, MI 4/28/2016
From Plymouth, MI, and I'll add the same: DO NOT RENT AT APARTMENT COMPLEXES THAT USE THIS CROOKED COMPANY! The complaints in this State about AUM are the same as everywhere else: you will be overcharged by them, your payments lost, and should you choose to pay online (like most companies allow for FREE these days), you will be price-gouged for it at a rate of $7.99 per bill payment! Really, it's only a matter of time before a class-action lawsuit is raised against these thieves.
As another person stated, ask each apartment complex if they use AUM before moving in, and if they do, RUN.
Hollywood, Los Angeles, CA 3/15/2016
PLEASE ask the manager of an apartment you are thinking about renting if they use AUM - if they do then DO NOT RENT FROM THEM. As much as you want the place, tell them you will NOT rent from them because they support AUM. Known offenders who make you sign up for AUM are PAC properties in the valley. They dropped the fact we would have to pay AUM fees at the last moment.
Trust me, AUM is NOT the norm - it is a scam designed to STEAL your money.
If I could find a way, I would spend my entire life to shut down this company of scammers. The more research you do, the more you realize how sketchy and illegal this entire company should be. I haven't had to deal with AUM in years and if I do, I will go to court.
research, research, research - these criminals need to be shut down.
Evanston, IL 3/10/2016
I want to give negative 100 stars. This company is rubbish, I am not at home for one month, they still charges me 30 dollars for trash and 14 dollars for gas.
Atlanta, GA 1/27/2016
They charges an extra fee to pay online is alright, but 7.5 dollars extra? Really, around 15% extra just be able to pay?